Wig Warranty Policy
Lace Replacement Guarantee
* ONE FREE LACE REPLACEMENT
(Includes brand NEW lace).
* VALID WITHIN 6 MONTHS OF ORIGINAL PURCHASE DATE.
* NO CHARGE FOR LACE OR REPLACEMENT SERVICE.
* COLORING SERVICES WILL INCUR AN ADDITIONAL CHARGE.
Eligibility:
*Valid on units purchased at FULL value (no discounts or promotions).
*Lace damage must result from normal wear and tear (not from misuse or improper maintenance).
*One replacement per QUALIFYING unit.
To redeem your warranty, contact us with your order number and a photo of the unit. We will walk you through the next steps to send it in.
Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.
Visit route.com/sustainability to learn more.
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